Vodafone Expands Wireless Office Platform

Alcatel-Lucent says that Vodafone Netherlands has deployed a network-based Alcatel-Lucent enterprise solution to enable Vodafone Netherlands to expand the capabilities of its Wireless Office service. In addition, Alcatel-Lucent is offering network integration services, including design and engineering support, for the enterprise solution being offered to Vodafone.

Vodafone's enhanced Wireless Office Service is a network-based IP Centrex solution that enables business customers to use mobile phones to access communications features that previously would only have been available via fixed telephones in a company's offices. Features that Vodafone is initially making available on mobile phones are extension dialing, hunt groups to route a call to an available line, placing calls in queue, conferencing, and call transfer. In addition, the solution comprises a receptionist switchboard for handling calls to a company's prime number, geographical numbers (fixed numbers), company numbers (088) and Call Management Software for easy call management by end users.

"For business customers it's critical to be able to communicate anywhere anytime. Vodafone has acknowledged this and has introduced its Wireless Office service, which provides the best of both worlds: the functionality of fixed communications with the flexibility of mobile communications," says Jeroen Hoencamp, Director Enterprise Business Unit at Vodafone Netherlands. "Vodafone's mobile plus strategic objective is to innovate and deliver on customers total communications needs. Alcatel-Lucent has helped us establish the new service, which is a next step in realizing our strategic objective for the enterprise market."

Posted to the site on 22nd January 2007

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