Family members want to use SMS and e-mail messages to reach and maintain contact with personnel working with home-help services and the care of the elderly. These are some of the findings of a survey that TeliaSonera has conducted to poll 6,000 private persons and 250 municipal decision-makers all over Sweden.
Forty percent of the persons responding to the survey stated that they would like to use e-mail to maintain contact with personnel working at nursing homes. Just as many people polled in the survey said they would like to receive news and information from the nursing home via a homepage on the Internet. More than 20% responded that they, as a family member, wanted to be able to contact personnel in home-help services and elderly care by using the SMS service.
"It is already clear today that family members want to reach and maintain contact with personnel in home-help services and nursing homes in a simple manner by sending and receiving e-mail and SMS messages. Increased usage of modern communication services in the care sector can simplify day-to-day life for many and also help municipalities save money," says Indra
Posted to the site on 29th November 2005
Posted to: www.cellular-news.com/story/15008.php