Ditech Communications says that India's GSM network operator Bharti Cellular has deployed it's QVP voice processing platform, embedded with the Voice Quality Assurance application, for it's mobile networks in New Delhi, India. Ditech's VQA improves voice quality associated specifically with wireless networks. In noisy environments typical of mobile calls, background noise like that experienced in heavy traffic, bus terminals, airports, shopping malls and crowded buildings, impacts call quality. VQA addresses these impairments with state of the art noise cancellation techniques and enhanced speech processing to ensure optimal voice quality on both ends of the call.
According to Mr. Rajiv Jaitly, Chief Operating Officer of Bharti Cellular Limited, "Across the world, the ability of a network to consistently deliver a high level of performance is the key driver of customer satisfaction. The deployment of Voice Quality Assurance technology by Ditech Communications will significantly improve voice quality for our fast expanding base by eliminating the annoying effects of acoustic echo generated by wireless handsets and suppressing unwanted background noise to provide our customers the world class services they are used to."
"We are pleased that Bharti, has chosen Ditech Communications' voice quality solutions to enhance the performance of their mobile network. Ditech's VQATM solution enables our customers to increase the value of their service by providing a superior voice experience without signal distortions, echo or annoying background noise," said Tim Montgomery, president and CEO of Ditech Communications. "Better service quality means greater customer satisfaction, which can translate into more market share and increased revenue opportunities."
Posted to the site on 24th May 2004
Posted to: www.cellular-news.com/story/11166.php