Americans Love and Hate Their Cellphones

Nearly one in three (30%) American adults say the cell phone is the invention they most hate but cannot live without, according to the eighth annual Lemelson-MIT Invention Index study. The cell phone narrowly beat the alarm clock (25%) and television (23%) for the distinction in the survey, which gauges Americans' attitudes toward invention. Shaving razors, microwaves, coffee pots, computers and vacuum cleaners were also cited as essential, yet despised, inventions.

While the Lemelson-MIT Invention Index found a vast majority of Americans (95%) believe inventions have improved the quality of life in the United States, their strong feelings toward cell phones illustrate both the benefits and unintended consequences of innovation.

"Cell phones have clearly been beneficial in terms of increasing worker productivity and connecting people with family and friends," said Merton Flemings, director of the Lemelson-MIT Program, a non-profit organization that celebrates inventors and inventions. "However, the Invention Index results show that the benefits of an invention sometimes come with a societal cost."

The good news, Flemings added, is that invention is cumulative. "Side-effects or limitations of an invention create new opportunities for further innovations," he said.

In the case of the cell phone, MIT Media Lab researchers Chris Schmandt and Stefan Marti recognized an opportunity to solve the societal problems by making mobile communication devices socially intelligent.

"Most people dislike cell phones because they either feel tethered to them or they are annoyed by others who use them in inappropriate public places, such as restaurants or movie theaters," Marti said. "We are exploring ways to give these devices human-style social intelligence, which means that they would know what we as owners expect them to do, and especially what not to do, without our having to tell them explicitly every time."

Posted to the site on 22nd January 2004

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