Thai Networks Given Fresh Deadline to Migrate Customers to 3G Services

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Thailand's telecoms regulator has warned two mobile networks that they have just three months to migrate their GSM customers over to replacement networks or face having the customers cut off.

Both True Move and Digital Phone were granted an extra year to migrate their customers as their licenses expired last September, but have now been told to conclude the migration process by the end of July.

True Move has moved 10 million of its customers to its new network since last September, but still has around 7 million using the older network, although it is thought that just 3.1 million are active users.

Digital Phone has just 13,000 customers left on its older network, and there is expectation that most of those left are inactive accounts.

A key difficulty facing the two networks is that they cannot send text messages to customers as the deadline approaches, unless the customer has already given them permission to do so.

"The two operators have to transfer all existing 2G customers to other networks by July before the 4G auction takes place," said NBTC secretary-general Takorn Tantasit.

The spectrum occupied by the two companies will be auctioned off in August ahead of a formal handover to the new lease holders in September.

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Tags: nbtc  true move  digital phone  Thailand 

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