SingTel, Samsung and Ericsson Unveil World's First Full-featured VoLTE Service
Published on: 20th May 2014
SingTel, in collaboration with Samsung and Ericsson, today unveiled 4G ClearVoice, the world's first commercial full featured VoLTE service. It is currently the only VoLTE service to offer the full suite of telephony features such as call waiting and forwarding on the 4G network.
From 31 May, 4G ClearVoice will be available to SingTel 4G postpaid customers at no additional cost. Talktime will be deducted from the monthly bundled voice minutes of their existing subscription plan.
Another key benefit of the service is the ability to connect calls in less than two seconds. The service also delivers a broader range of audio frequencies, resulting in richer and more true-to-life sound with noticeably reduced background noise.
4G ClearVoice is equipped with Single Radio Voice Call Continuity (SRVCC) capability, which automatically switches ongoing calls without interruption to the 3G network if users lose connection to the 4G network.
SingTel customers who use the Samsung GALAXY Note 3 will be the first to be able to use 4G Clear Voice. A software update is needed to allow the handset to support VoLTE calls. New GALAXY Note 3 handsets sold from 31 May will come with the update installed. The update will be progressively sent to existing GALAXY Note 3 users over-the-air between 31 May and the end of June.
Users of other LTE handsets can also expect to receive the update in the coming months.