UK's Three Revamps Charges for 08--- Band Phone Numbers
Published on: 18th Mar 2014
Note -- this news article is more than a year old.
UK based mobile network Three has announced changes to how it charges for calls that are not usually included within its voice tariffs.
From today, customers who sign up to Three's new plans can call 0800, 0808 and 0500 numbers for free, while all other 08 numbers, like 084 and 087, will cost 5p per minute. These charges typically range from 14p to 40p.
Existing customers can swap over from their existing plan without paying a fee and can keep their existing contract end date.
Dave Dyson, Chief Executive at Three, said: "We asked people what frustrated them most about their mobile bills and confusion around the cost of calling 08 numbers came out top by a big margin. These charges are often buried in the small print and they're expensive enough to make most customers fear calling them from their mobiles."
Under the new plans, customers will also be able to set limits to stop them going over their minutes allowance and limit spending on expensive numbers.
They will also receive text alerts to help them understand when they are close to using up their voice and data allowances.