Nokia Issues Safety Recall for 30,000 Chargers
Published on: 17th Apr 2014
Note -- this news article is more than a year old.
Nokia is recalling 30,000 chargers that was supplied with the Lumia 2520 tablet in Europe and the USA.
The company said that consumers in Austria, Denmark, Finland, Germany, Russia, Switzerland and UK are strongly advised to suspend use of the charger until further notice. Also, consumers who purchased the Lumia 2520 travel charger accessory in Austria, Denmark, Finland, Germany, Russia, Switzerland, UK and the US are strongly advised to suspend use of the travel charger accessory.
In total, approximately 30,000 chargers are impacted by this advisory. This includes approximately 600 travel charger accessories sold in the USA.
During an internal quality control process, Nokia identified a potential product quality issue that may potentially lead to a safety concern with certain AC-300 chargers, manufactured by a third-party supplier. Under certain conditions, the plastic cover of the charger's exchangeable plug could come loose and separate. If loose and separated, certain internal components pose a hazard of an electric shock if touched while the plug remains in a live socket.
"While there have been no confirmed consumer incidents related to this potential quality issue, product quality and safety are top priorities at Nokia," said Jo Harlow, EVP Smart Devices. "We apologize to the owners of the Lumia 2520, and we are working with urgency to minimize the inconvenience."
The AC-300 charger is exclusively designed to be used with Nokia Lumia 2520 tablet. All other Nokia chargers can be used in a normal manner.