Qwest Completes E911 Rollout

Qwest Communications has outlined progress in deploying Enhanced 911 (E-911) wireless location technology across its 14-state region. The company also announced support of the National Emergency Number Association's (NENA) "Call to Action," a nationwide effort to make E-911 available to all wireless phone users.

Qwest says that it completed all steps to implement E-911 Phase I and Phase II services across its 14-state region late last year, including facilities and software upgrades, and the filing of necessary state tariffs. Qwest also conducts systems testing and coordinates among Public Safety Answering Points (PSAPs) and wireless providers to facilitate E-911 deployment as PSAPs are prepared to do so.

Qwest is continueing to support new E-911 deployments by partnering with PSAP's and other wireless providers on both a state and local level. In addition, Qwest Wireless meets all guidelines for pinpointing callers' locations using a GPS handset solution and has begun selling GPS enabled handsets across its service area.

Implementing E-911 Phase II requires the cooperation of wireless providers, local service providers and the PSAPs. Because Qwest represents the perspective of both a local service provider as well as a wireless carrier, the company has a broad appreciation for the coordination and investment required to complete this effort. "Qwest applauds all of the agencies who contribute to making Enhanced 911 services for wireless phones a priority," said Pam Stegora Axberg Qwest senior vice president, network operations and engineering. "This service is crucial for the benefit and safety of all wireless customers."

Posted to the site on 16th June 2003