T-Mobile Collects Customer Care Award

T-Mobile Germany has received the first-ever ECCCO award, distinguishing it at international level for high quality standards in the area of business customer service. The prize was awarded by the European Confederation of Contact Centre Organisations (ECCCO). This umbrella organization was founded in November 2002 and combines the interests and concerns of the call center sector at European level. The Call Center Forum Deutschland e.V. (CCF) is the German member of ECCCO.

The ECCCO award came into being as a result of the umbrella organization's cooperation with SeCA (Salon europ

Posted to the site on 27th May 2003