Check and Pay Your Cellphone Bill Through Your Handset

Convergent customer relationship management and billing specialist, Cerillion Technologies, has launched a new handset based self care system for mobile operators and service providers.

Cerillion Handset Based Self Care allows subscribers to manage their relationship with the operator through checking bills, paying bills and self provisioning new services. However the company believes that the system's major impact will be in the way that it changes the subscriber's relationship with their service providers.

Says Bruce Gibson, Cerillion Technologies Director of Market Development: "Cerillion Handset Based Self Care helps the subscriber to feel in control. The system helps them to check, at any time, the status of both their billed and their unbilled usage. This is particularly vital for the roll out of new, value added services. The immediate feedback from the system dissolves that fear of an ever mounting and out of control bill."

The system is available as part of the full Cerillion CRM and Event Based Billing system. However it can also be supplied for use as part of a "best of breed" implementation for use with third party systems. It forms part of Cerillion's growing catalogue of "best of breed" components that includes the Cerillion Event Based Billing & Rating Engine and the Cerillion Web Based Self Care System.

The company recently provided the billing, rating, self care, provisioning, work flow management, credit control and payment management systems for the 3G network operated by Manx Telecom on the Isle of Man.'"

Posted to the site on 18th July 2002