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Three Ireland Starts Cutting Staff Following O2 Takeover

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Three Ireland has started shaking up its staffing needs following the recent takeover of Telefonica O2's local subsidiary.

The company said that 90 permanent customer care roles will be created over the next 12 months. These roles will bring staffing at their customer care center in Limerick to 440 staff. Additionally, a number of existing contract staff will be made permanent over the next 12 months.

However, 160 staff will be made redundant due to role duplication across the two businesses.

In head office there will be approximately 85 roles made redundant and in retail there will be approximately 75. Additionally, a number of fixed term contracts across the business will not be extended when they expire. Separately, 25 roles have been created over the last year predominantly in IT & Networks to work on aspects of the coming together of the two businesses.

Commenting, CEO of Three Ireland Robert Finnegan said: "These staffing changes are designed to redirect resources to enhance service and to ensure an efficient network that best serves our customer needs. We had signaled that integrating two businesses would inevitably result in some duplication of roles, and whereas we can't side-step that challenge, we can and will ensure that departing staff are treated fairly and generously."

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