UAE Sees 61,000 MNP Requests Since Launch in December

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The UAE's telecoms regulator says that 61 000 mobile number porting requests have been received since the MNP service launched last December. However only 23 000 of the requests have been completed.

There have however been complaints that the process has not worked smoothly for a lot of customers, although it seems a lot of requests were made without the correct paperwork and had to be resubmitted.

"The significant number of porting requests received reflects the real interest of UAE consumers in the MNP service. The TRA is responsible for monitoring the service mechanisms, ensuring all the necessary documents and information is submitted to complete the transition and ultimately, ensuring the switchover process runs as smoothly as possible." said H.E. Mohamed Nasser Al Ghanim, director-general, TRA.

He added that -- what he said were a small number of complaints -- were successfully resolved.

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Tags: tra  mnp  United Arab Emirates 

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