Kenyan Networks Urged to Improve Quality of Service
Published on: 23rd Jan 2014
Note -- this news article is more than a year old.
By: Ian Mansfield
Kenya's mobile networks have been warned to improve the quality of their service by the government's ICT Minister Eng. John Nasasira.
He was speaking at the relaunch of the Airtel network following its merger with Warid Telecom last year.
"We have been receiving complaints from customers of poor network quality by all telecommunications companies. We hope this will disappear soon," Nasasira cautioned.
He also urged the mobile networks to do more to boost mobile phone usage, which still stands at just 60% of the population.
He did not elaborate on what could happen though if the networks do not heed his warnings.