Kenyan Networks Miss Quality of Service Requirements
Published on: 2nd Jan 2014
By: Ian Mansfield
All four of Kenya's mobile networks failed to meet their Quality of Service requirements for the the 2012 13 financial year according to a report from the regulator.
Telkom Kenya had the highest level of compliance, but came in at just 62 percent, against a target of 80 percent.
The other three networks achieved scores of around 50 percent, having failed the QoS tests in four of the eight parameters laid out by the CCK.
The largest mobile network, Safaricom was ranked worst in completed calls rate and was also found to have the highest rate of dropped calls.
The eight QoS parameters are: completed calls rate, call set up success rate, dropped calls, blocked calls, speech quality, handover success rate, call set up time and signal strength.