UK Based EE to Upgrade Voice Call Quality in 2014

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UK based mobile network EE has announced that during 2014 it will invest £275 million (USD450 million) in the most traditional part of its business the voice call.

Olaf Swantee, CEO of EE, said: "This year, we have been focusing a large amount of our activity and investment on offering consumers the most reliable, highest quality phone call experience. I'm proud to say that we have reached our highest ever call success rate - 99.2% - while carrying over one billion calls every week. But we can go even further."

So far, EE has upgraded 20 year old 2G equipment on over 6,000 sites with the latest technology to reduce dropped calls by 50% and increased the capacity on 1,600 3G sites to support 50% more calls. It also installed a new HLR (Home Location Register) database to increase call set up success.

Next year will see over 5,000 more old 2G sites upgraded and capacity increased on 5,500 more sites on the 3G network, which now carries over two thirds of all EE calls. The company will also carry out trials of future call services including 4G voice (VoLTE) and voice over Wi-Fi.

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