Vodafone Warns 2 Million Customers of Personal Information Theft
Published on: 12th Sep 2013
Vodafone Germany has confirmed that the personal details of around 2 million of its customers have been stolen by a computer hacker.
Vodafone said the attacker was able to gain access to customer names, addresses, bank account numbers and birth dates.
Those details are often critical in proving a person's identity to other companies, which leaves the customers open to the potential for losses at their bank or credit card accounts.
Vodafone said that it has warned the affected customers and said that they should be on the look out for people using the stolen information to get more details from them that could lead to further losses.
"Vodafone deeply regrets the incident and apologises to all those affected," the mobile network said in a statement.
Vodafone said that user account passwords and PINs were not compromised during the database theft.
The company did not say when the theft took place, but confirmed that it had been asked to delay announcing it while the police carried out an investigation. An unidentified person has since been arrested.
Vodafone suggested that the suspect may have had insider knowledge of the company's IT systems.