Wells Fargo Offers Cash Withdrawal Receipts by Text Message
Published on: 26th Jun 2013
The USA based bank Wells Fargo is enabling customers to receive an SMS receipt every time they withdraw cash from an ATM. The company already offers emailed receipts.
When at a Wells Fargo ATM, customers can select "Text Receipt" on the receipt selection screen. Text receipts are sent within minutes. Customers will receive a text from Wells Fargo noting that it is a "Wells Fargo ATM receipt" which will include a description of the transaction, which account was used, available balance for the account, the time and date of the transaction and the identification number of the ATM.
"Today almost half of all receipt eligible transactions at the ATM result in customers selecting an e-receipt or not printing a receipt. Our customers tell us they appreciate the ability to reduce paper waste - text receipts just give them one more option." said Alicia Moore, head of Wells Fargo ATM Banking.
Wells Fargo Online or Mobile Banking customers now have the choice to have an ATM receipt sent to their mobile phone by text, to an Online Banking inbox or to a designated personal e-mail account. They may also continue to select "Print Receipt" or "No Receipt" at the ATM.
The bank has around 12,000 cashpoint machines around the USA.