Nearly Three-Quarters of a Million Australian iPhone Contracts Due to Expire

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727 000 Australians with Apple iPhone' will see their contracts expire within the next six months. At 17.7% this rate is much higher than other (non iPhone) mobile phone users with only 10.9% having a mobile phone contract expiring within the next 6 months. These are the latest findings from the Roy Morgan Mobile Phone Monitor for March August 2012.

Among iPhone users ­with expiring contracts, over one fifth (21.3%) are likely to switch service provider compared to only 13.9% for other mobile phone users.

The data also reveals that these iPhone users are nearly twice as likely to be dissatisfied (15.9%) with their current provider compared to other mobile phone users (8.6%).

Andrew Braun, Mobile, Internet and Technology Industry Director, Roy Morgan Research, says:"With the release of the Apple iPhone 5 in September, mobile phone service providers must be paying close attention to iPhone users with expiring contracts. Our research shows that just over one fifth of these individuals are likely to switch service provider."

"iPhone users with contracts expiring within the next 6 months are more than twice as likely as other mobile phone users to switch to a provider offering a 'free or discounted phone' while 24% would switch providers for better network coverage, but only 3% would do so for unlimited access to specific websites (such as Facebook)."

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