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Ericsson Opens New Global Service Center in China
Published on:
Ericsson says that it has expanded its Global Service Center capacity with the opening of a new facility in Xi'an, China.
Already 300 ICT and services professionals are employed at the new facility. The facility includes Ericsson's first Global Networks Operations Center (GNOC) in East Asia, as well as a new Standardized Service Delivery Center.
Orvar Hurtig, Head of Service Delivery at Ericsson, says: "Global, centralized services will lead to improved efficiency and quality for our customers. The new Global Service Center China site in Xi'an will allow us to expand our network-operations capabilities in the region as well as our global capabilities for standardized service deliveries."
The company already operates Global Service Centers based in India, Mexico and Romania. Other facilities in China are based in Beijing, Wuhan, Guangzhou and Dalian.
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