Canadian Regulator Invites Comments for New Mobile Code of Practice
The Canadian Radio-television and Telecommunications Commission (CRTC) launched a public consultation to obtain Canadians' views on a new code for retail wireless services, such as cellphones and other personal mobile devices.
Following this consultation, a public hearing will begin at the end of next January.
"Our goal is to make sure that Canadians have the tools they need to make informed choices in a competitive marketplace," said Jean-Pierre Blais, Chairman of the CRTC. "In the past, Canadians have told us that contracts are confusing, and that terms and conditions can vary greatly from one company to another. We are asking them to assist us in developing a code that will help them better understand their rights as consumers and the responsibilities of wireless companies."
Canadians are invited to share their views on:
- The terms and conditions that should be addressed by a code for cellphones and mobile devices
- to whom the code should apply
- how the code should be enforced, and
- how the code's effectiveness should be assessed.
Comments will be accepted until November 20, 2012.
On the web: Comment Form