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India Bans PrePay Customers from Having International Calling Ability by Default
Published on:
India's telecoms regulator, the TRAI has ordered the mobile networks to start blocking all calls to international numbers by PrePay subscribers to help clamp down on a growing fraud problem.
The TRAI said that it has been receiving complaints from consumers about missed calls from international telephone numbers (wangiri calls), which are often premium numbers charging high tariff, prompting the consumers to make call to such numbers. TRAI has also been receiving complaints from consumers about calls and SMS from international numbers informing them about winning of prizes or lottery and prompting consumers to call a particular number to claim the prize or lottery money.
As a result, the regulator has ordered mobile networks to send an SMS to all prepay customers who have international calling ability that their service will be shut-down in 60 days time. Customers will be able to phone customer care to have the block suspended though.
Henceforth, all prepay accounts will be activated without international calling - and again, the customer will have to contact their customer care department to have the block lifted.
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