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AT&T and State of Tennessee to Launch Text to 911 Trial
Published on:
USA based AT&T has announced the state of Tennessee has approved the use of the state's new Emergency Service IP Network (ESInet) to support a Text to 911 trial statewide.
Under this trial, AT&T will work with the Tennessee Emergency Communications Board (TECB) to provide a Text to 911 trial service, allowing for emergency text messages from AT&T wireless subscribers to be received by Tennessee 911 call centers, known as public service answering points (PSAPs).
The trial will use the existing ESInet and statewide IP network backbone (NetTN), key components in the state of Tennessee's Next-Generation 911 plan.
While dialing 911 by phone remains the primary and preferred method to contact public safety agencies, the Text to 911 trial will enable PSAPs in Tennessee to begin receiving 911 SMS texts from AT&T wireless subscribers through the state's ESInet. The trial will allow PSAPs to develop best practices and methods to receive and integrate these types of emergency communications in the future.
The trial will utilize concepts and designs from key industry groups working on Text to 911 standards and will leverage the National Emergency Number Association's (NENA) i3 standards and recommendations.
"AT&T is committed to working with standard bodies, national, state, and local public safety organizations to determine how best to integrate SMS text messages and other advanced communications into future 911 systems and wireless networks," said Mel Coker, Vice President, Public Safety Solutions, AT&T Business Solutions. "This trial will be vital in evaluating Text to 911 solutions with the goal of providing reliable, universal access for our customers."
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