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Accor to Scrap Wi-Fi Charges in 500 Hotels
Published on:
The multi-national hotel chain, Accor Group has announced plans to scrap Wi-Fi charges across 500 of its hotels, including the Ibis, Mercure, Sofitel and Novotel chains. Accor operates around 4,000 hotels worldwide.
Hotel internet access charges have been a sore point for travellers for some years as hotels, faced with the loss of lucrative phone call revenues thanks to the rise of mobile phones sought to claw back the revenues from the equal rise in the use of laptop computers and smartphones.
Hotels routinely charge around US$20 per day for internet access in hotel rooms, with often poor services reported due to the increasing number of devices being connected to the internet service.
However, while Accor made the announcement, it also cautioned that the switch over could take several years as the company has existing revenue share contracts with Wi-Fi service providers that it cannot break.
The hotel booking website Hotels.com, recently suggested that 38 percent of travellers won't book a hotel unless Wi-Fi access is free of charge.
On the web: The Telegraph
Tags: [wi-fi]
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