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Amdocs Signs Five-Year Managed Services Agreement with TIM Brasil
Published on:
Amdocs says that it has won a five-year managed services agreement with TIM Brasil across its wireless, wireline and broadband lines of business.
Under the agreement, Amdocs will manage TIM Brasil's operational support systems (OSS) across all lines of business, providing application development and maintenance as well as assuming responsibility for legacy systems and all third-party OSS vendor contracts.
Amdocs' new Sao Carlos Operations Center will play a key role in providing the managed services for TIM Brasil.
"The broad scope of our agreement with TIM Brasil brings a new type of managed services capability to the Latin American market," said Patrick McGrory, president, CALA (Caribbean and Latin America) for Amdocs. "In addition to managing the complete business process cycle for TIM's broadband service, Amdocs will assume responsibility for all of TIM Brasil's third-party and legacy OSS systems - freeing them to focus on developing innovative new services and market offers while keeping operational costs under control."
In February 2011, Amdocs announced that TIM Brasil had selected it to provide the foundation for its B/OSS transformation initiative supporting its next-generation wireless and wireline network; the first phase went live later that year. This March, Amdocs announced that TIM Brasil selected Amdocs BSS and OSS solutions services to additionally support its new fiber optic broadband service.
Financial terms for the new contract were not disclosed.
Tags: [amdocs] [tim brasil] [Brazil]
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