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Digicel Ordered to Stop Low-Cost Calling Tariff in the British Virgin Islands

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Digicel in the British Virgin Islands says that it is suspending one of its tariffs following a ruling from the regulator. The "Caribbean Plan", which was launched in June 2009, offered low calling rates to other Caribbean destinations.

The decision to discontinue this plan comes after a complaint from a competitor CCT and a subsequent ruling by the Telecommunications Regulatory Commission, which alleges that Digicel was engaging in anti-competitive behaviour in terms of its pricing.

Digicel rejected the suggestions of wrongdoing in this regard and will be contesting the regulators findings via a Judicial Review.

"In the meantime, we have the sad duty to inform our valued customers that they will no longer be able to take advantage of this great service, which has allowed them to stay connected with their friends and family across the Caribbean for great prices," stated CEO Declan Cassidy. He said Digicel is however reviewing its pricing and hopes to launch a replacement tariff shortly.

Additionally, due to regulatory changes in Jamaica, Digicel BVI has been forced to remove Jamaica from all plans and bundles effective 15th July, but the CEO again stressed that the company is reviewing all pricing and endeavouring to come back with an alternative.

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Tags: digicel  Virgin Islands, British