Telstra Caught Up in Mobile Browsing Privacy Scandal

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Australian mobile network, Telstra has been caught up in a data privacy row after it was found to be recording customers web browsing, and sending the information to a USA based company.

The company has launched a cyber-safety tool for parents to apply security blocks on their children's handsets to limit which sort of websites they can visit, so the company had been building up a profile of visited websites, and passing the information to the USA based company, Netsweeper.

Following revelation of the data collection, the company has stopped the sale of the Smart Controls service.

In a statement, the company also sought to clarify some of the details of the information it was collecting, and noted that at no time did it store personal information contained within website addresses.

The company also said that it only passed information to the US firm when its own database of website addresses did not contain the URL being accessed by the mobile phone user, so that it could get a response as to the nature of the website. Netsweeper independently monitors websites and categorises them for use in cyber safety serives.

The company said that it is now talking to the various regulators about how it handled the issue.

The Office of the Australian Information Commissioner (AOIC) also confirmed that it is investigating the issue.

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