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Nigerian Networks Accused of Missing Performance Standards

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The Nigerian Communications Commission (NCC) has given three of the country's mobile networks until the end of next month to improve network quality or face fines.

The regulator named MTN, Globacom and Airtel as failing to meet minimum standards.

"This follows a dismal performance by the three operators on quality of service from the result of an independent monitoring exercise carried out by the Commission across the country." Mr Reuben Muoka, Head, Media and Public Relations in NCC said.

"The research carried out by the commission revealed that all the three operators had failed to meet with the four key performance indicators that are crucial for quality of service improvements,"

The key performance indicators measured by the commission include, Call Set Up Success Rate, Call Completion Rate, Stand Alone Dedicated Control Channel and Hand Over Success Rate.

If the networks fail to meet performance standards, the regulator can fine them or issue a ban on the sale of new SIM cards to potential subscribers.

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Tags: mtn  globacom  airtel  ncc  Nigeria