AT&T and Verizon iPhone See Differences in Dropped Call Rates
Published on: 5th Apr 2011
Note -- this news article is more than a year old.
While the overall satisfaction ratings are very similar for AT&T and Verizon iPhone 4 owners, there is a difference when it comes to reported dropped calls, according to the latest survey from ChangeWave Research.
For several years ChangeWave Research has been tracking the wireless service providers industry and the ongoing battle between heavyweights AT&T and Verizon. But now that both Verizon and AT&T offer the iPhone 4 - are there any major differences reported by owners?
In terms of customer satisfaction, the ChangeWave survey found virtually no difference - with 82% of Verizon iPhone 4 owners saying they're Very Satisfied compared to 80% of AT&T iPhone 4 owners saying they're Very Satisfied.
When it comes to dropped call rates, however, Verizon iPhone 4 owners reported a lower percentage of dropped calls than their AT&T iPhone 4 counterparts.