Fujitsu to Switch All European Staff to Telefonica Mobile Phones
Published on: 10th Mar 2011
Note -- this news article is more than a year old.
Fujitsu, the Japanese ICT company, has selected Telef nica as its European wireless communications provider for voice and data services for 30,000 connections across 15 countries. The contract is worth EUR30 million over four years.
Of the 30,000 accounts, the company says that more than 60 percent are migrations to the Telefónica network, representing a significant win in Europe.
Telefónica Multinational Solutions will assume responsibility for the end to end delivery of customer service management, development and post-sales service in the countries covered by the agreement, coordinating Telefónica Business Units and partners in those countries.
Guy Allen, Vice President Global Sourcing at Fujitsu, said: "We had three main criteria for our decision, service levels, risk and cost. We assessed all major providers and Telefónica were convincing. They had the presence across Europe that could support us, the management structure to deliver consistent service and they became an easy choice. It's vital to Fujitsu to be as responsive and reliable in our communications with our customers as possible and we are confident Telefónica will support us in this."