T-Mobile UK Signs 5-Year Outsourcing Deal

T-Mobile UK has signed a five-year outsourcing contract with India's Infosys BPO, the BPO arm of Infosys Technologies. The contract covers several core processes for their finance directorate which cover customer finance, commercial finance and accounting (F&A), and procurement operations, Infosys BPO said in a statement.

"We are pleased to have been selected by T-Mobile UK. Our strong F&A capabilities combined with our understanding of the telecom industry helps us successfully transform businesses of our clients," Infosys BPO Vice President and Head (Communications, Media and Entertainment (CME)) Gopal Devanahalli said.

The financial details of the contract were not disclosed.

T-Mobile's UK arm has come under pressure to cut costs and boost market share to avoid a possible sale by its German parents. The company appointed a new Managing Director, Richard Moat who took over a couple of months ago. The 54-year old Briton, who had been the Chief Executive Officer of Orange Romania, succeeded Jim Hyde, who left the company for personal reasons at the end of March.

Posted to the site on 4th August 2009