AT&T Completes Makeover in More Than 2,200 Stores
Published on: 20th Jul 2009
Note -- this news article is more than a year old.
US network operator, AT&T says that it has revamped its more than 2,200 of its retail outlets across the country. The makeover builds on investments AT&T has made over the past 18 months since AT&T's merger with BellSouth and acquisition of Cingular Wireless. More than half of all AT&T owned stores now offer visitors both wired and wireless products and services.
In addition, AT&T also now ranks as the leading bilingual telecommunications retailer, with more than 700 locations nationwide converted to bilingual stores to better serve markets with significant numbers of Hispanic customers like Florida, California, New York and Texas.
AT&T today can also connect customers to Call Center representatives who speak more than 160 languages, including Spanish, Mandarin, Hindi, Tagalog and Arabic.
"Just as we are focused on delivering the products and services that connect our customers to their worlds, we remain committed to making it easy for them to do business with us," Paul Roth, president -- Retail Sales & Service, AT&T Mobility. "With these changes, all of our customers -- from consumers to small businesses -- will enjoy a more personalized, educational and interactive shopping and buying experience at our stores."