Tests Rate T-Mobile Number One for Mobile Broadband

T-Mobile UK says that its mobile broadband network has again come ahead of all other major UK mobile operators for performance in the first quarter of 2009. Test house P3 Solutions measured customer experiences during peak usage hours in 16 UK cities for all major UK mobile network operators.

T-Mobile’s upload speeds were found to be 44% faster than the closest mobile broadband competitor. The consistent speed of T-Mobile’s mobile broadband network, an essential condition for practical usage, was also highlighted by the tests.

Emin Gurdenli, Chief Technology Officer, T-Mobile UK, said: “This programme of regular, independent testing is playing a crucial role in helping us improve and shape our Mobile Broadband service. The fact that we have come out top for three quarters in a row shows this approach is yielding real benefits to customers in terms of improved network performance and reliability. This has been achieved at a time of unprecedented growth in the number of our mobile broadband customers, which has driven an increase in total data traffic of more than 300% since mobile broadband hit the market in late 2007.”

T-Mobile first commissioned P3 Solutions in Q2 2008 to conduct a benchmarking programme using a customer-centric methodology. Network performance is measured against everyday applications such as browsing the most visited web sites; streaming video; downloading a 3MB music file; uploading a 1MB file and email performance with a 500KB attachment. To replicate actual usage patterns, all measurements are performed not earlier than 11am and not later than 11pm, seven days a week.

The P3 Q1 2009 results underpin T-Mobile’s reputation for technical innovation and superior performance in mobile broadband. These latest results follow YouGov’s most recent survey of more than 2,000 mobile broadband users, which ranked T-Mobile first for six customer satisfaction measures, including network coverage.

Posted to the site on 3rd June 2009