Vectone Makes Offer for Bankrupt Scandinavian Telco

European MVNO, Vectone has announced it has made an offer for two subsidiaries of Nordisk Mobiltelefon, the Scandinavian telco group, which has recently gone into administration. The addition of Mobiltelefon MNO's in Ireland and Poland, if successful, will add to it's existing networks across Austria, Denmark, Switzerland, the Netherlands and Norway.

Baskaran Allirajah, CEO said, "This offer underlines the continuing implementation of our strategy to offer a truly pan-European, mobile network. We are dedicated to delivering low cost national and international calling. Adding native coverage to our successful MVNO operations underlines our commitment to our customers in every country."

As a tangible example of this commitment, Vectone has built a new multilingual customer service team at its UK headquarters to increase the service levels in each of its territories. Backed by its existing Chennai call centre, this ensures that support is available both in native and extended language options across each territory.

Jon Fisher, Chief Marketing Officer said, "We are delighted that we are able to increase first call resolution through having a call centre on site to support our European Operations. We believe that low cost should not mean low service levels and are investing in infrastructure to deliver on our vision of Total Service Quality."

Posted to the site on 2nd April 2009