LG Phones Recalled in the USA

Published on: 1st March 2009

The USA's Consumer Product Safety Commission has issued a recall notice for some batches of the LG 830 "Spyder" mobile phone, claiming that they can have difficulty sustaining a connection or have poor voice quality on calls to emergency 911.

The firm has received one report of a motorist in a disabled car who was able to dial 911, but the call was dropped because the network had difficulty establishing a GPS lock on the phone. No injuries have been reported.

The recall involves LG 830 "Spyder" touch-screen slider cell phones with software versions T83LGV03 and T83LGV04, which were sold for use with the following regional wireless carriers: Cellular South, Cellcom, Bluegrass Cellular, Centennial de Puerto Rico, Appalachian Wireless, Illinois Valley Cellular, Northwest Missouri Cellular, Inland Cellular, Leaco, Golden State Cellular, Thumb Cellular, Silver Star Communications, and Nex-Tech Wireless.

The cell phone model number can be found underneath the battery. The software version can be verified by going into the menu of the cell phone, selecting "Settings" then "Phone Information" then "Version." No other LG cell phones, software versions or wireless carriers are included in this recall.

Consumers have been or are being contacted by their mobile phone network or LG Electronics direct to schedule a free software upgrade.

 

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