Lower Wireless Costs by 30% Without Compromising Enterprise Mobility

Aberdeen Group has released a report on enterprise use of wireless expense management (WEM) that outlines how businesses can use technology solutions to save money and understand their wireless bills.

Through this research, Aberdeen demonstrated how companies are currently able to decrease wireless voice and data costs at a much greater rate by implementing a WEM solution. Implementers saw data costs drop by 32% and voice costs drop by 26%, while Laggard companies actually saw a 16% increase in data charges.

Wireless technology is not new to the enterprise, but tracking the expenses of those technologies has become more challenging as wireless devices have transformed from simple text messaging and voice services to enterprise computing assets.

"In today's environment, companies are asked to reduce operational costs while maintaining the remote and mobile communications capabilities that smartphones and other mobile devices provide," said Hyoun Park, research editor.

Mobile services are becoming increasingly complicated. As the cell phone has transformed into a smartphone, new sets of services are available that were not before on previous bills. These services can include location based services (LBS), mobile data connections, mobile applications, photo capabilities, and mobile messaging capabilities. As these charges have joined the already-numerous line items related to domestic voice, long distance, international roaming, text messaging, phone features, and related taxes and surcharges, wireless invoices have steadily grown in their size and scope.

"With a well-tuned wireless expense management solution, Best-in-Class companies can reduce their total wireless expenses by over 30% while improving compliance and maintaining robust mobility deployments," Park said. "For our typical Laggard user, this represents savings of over five million dollars per year."

A complimentary copy of this report is made available due in part by the following underwriters: Comview, eOnTheGo, EteleSolv, MobilSense Technologies, and Thompson Advisory Group. To obtain a complimentary copy of the report, visit: http://www.aberdeen.com/link/sponsor.asp?spid=30410182&cid=5542.

Posted to the site on 10th February 2009