Ericsson Opens Global Service Delivery Center in Pakistan

Ericsson has opened a new Global Service Delivery Center (GSDC) in Pakistan, which will support Ericsson's managed services and form a regional base for offerings in consulting and education for emerging markets.

Following the most recently announced openings of GSDCs in Lebanon and Romania, the Pakistan center is another evolutionary step in Ericsson's strategy for developing global and local service and delivery capabilities. The GSDCs are designed to ensure business readiness for the global market with increasing focus on emerging markets, where most subscriber growth will take place in the next five years.

"This centre will be yet another reason why customers globally continue to recognize Ericsson as a clear leader in the telecom services industry," says Fredrik Strand, vice president and general manager Service Delivery and Operations, Business Unit Global Services. "Ericsson has a global organization of over 29,500 service professionals all working efficiently with the same processes, methods and tools to ensure that we deliver high quality services to our customers."

The inauguration of the new GSDC in Lahore was celebrated in the presence of high-level officials from the telecommunication sector and the management team of Ericsson Middle East, headed by Bo-Erik Dahlström.

Posted to the site on 17th September 2008