Ericsson has been selected by Telcel - Mexico's leading operator and a subsidiary of América Móvil - to provide field maintenance activities for more than 3,800 additional sites for Telcel's GSM, TDMA and transmission networks.
Under the annual agreement, Ericsson will expand its existing managed services contracts with Telcel for field maintenance, and will increase its responsibility from one to all nine of Mexico's cellular regions.
Ericsson will provide preventive, planned and corrective maintenance services for Telcel's multi-vendor network and site infrastructure. Telcel has stated that field maintenance activities are crucial to ensure a high level of availability for their customers. Together with Ericsson, Telcel has improved its infrastructure to streamline network management and operations.
Lars Lindén, President of Ericsson Mexico, says: "We are proud to expand our relationship with Telcel. This contract reaffirms Ericsson's leading position in managed services. Our scale and skills ensure the quality and cost-efficient operations of networks, end-user service platforms and associated infrastructure."
Posted to the site on 5th May 2008