Alcatel-Lucent Signs Brazilian Network Support and Maintenance Services Contract

Alcatel-Lucent has signed a contract with Brasil Telecom to provide Operations and Maintenance (O&M) services for the carrier internal plant (including wireless, wireline and data networks), as well as their outside plant.

Based on the agreement Alcatel-Lucent will take care of 100 percent of Brasil Telecom infrastructure, including detailed O&M for the operator's wireless network (voice, data and core); switches and transmission (for fixed land line); data communications and ADSL (core and access); satellite platform; infrastructure (building, AC/DC energy, air conditioning, towers and poles); network management systems; and technical support for all levels.

"This is the biggest contract signed by Brasil Telecom in the last few years and we look forward to an exceptionally close working relationship with Alcatel-Lucent as we strive to bring out customers the most reliable and highest quality communications services available," said Francisco Santiago, Brasil Telecom Operations Vice-President. "Alcatel-Lucent will take care of the whole operation and maintenance of our fixed-line and wireless telephony infrastructure and we trust their capacity for that. For us it's a new way of working, creating a package of services that spans maintenance, engineering, installation and operations to attain OPEX and CAPEX reduction."

Alcatel-Lucent plans to create a centralized technical management center, implement process and organizational improvements between outside plant and internal infrastructure, and improve productivity at central management center level through application of workforce management, improving existing OSS (Operation System Support) tools to better apply fault correlation and automatic dispatching.

No financial details were provided.

Posted to the site on 25th February 2008