Intec Wins Billing Software Contract in Lebanon
Intec says that it has signed a multi-million dollar deal in Lebanon with government owned GSM provider Alfa. Under the terms of the agreement Intec will supply Alfa with its integrated customer care, charging and billing solution, a scalable business support system designed to meet the growing demands of today's wireless operators. Alfa has selected the Intec Mobile Business Solution, including its Singl.eView Customer Management, Billing and Financial Assurances modules.
The contract is the biggest that Intec has ever signed in the Middle East.
"The decision to upgrade our network with Intec's Mobile Business Solution is testimony to our commitment to best serve our customers," said Ms. Ineke Botter, Managing Director and CEO of Alfa. "The installation of Intec Mobile Business Solution and its core modules will give us the billing flexibility and scalability to roll out the most advanced service offerings that we are planning to launch in the course of 2008. Upgrading our billing system is a sound investment for our future business growth and we look forward to using Intec's technology to help us deliver a continuous high quality of service."
Alfa is one of two GSM providers offering wireless services in Lebanon and is managed by Fal Dete Telecommunications, which is a joint venture between Detecon International, a wholly owned subsidiary of T-Systems (Deutsche Telekom) and Fal Holdings Arabia, a Saudi-based Company. As Lebanon's telecommunication industry prepares for future deregulation, Alfa's investment in Intec's technology will help the operator to compete in an open market with lower operating costs, improved efficiency and better priced services for customers. This will be achieved by using Intec's solution to replace Alfa's existing legacy system, which the company says is expensive to run and offers limited flexibility to bill customers for different services.
"Despite the economic and political challenges that Lebanon recently faced, the country is on track with rebuilding and modernising its mobile infrastructure and reclaiming its status as the commercial and financial centre of the Middle East," explains Christian Ciupek, Intec's regional Business Development Director for Africa and the Middle East. "Intec is proud to be part of the redevelopment of the country's communications sector, which is still one of the most forward thinking and progressive in the region, and we are confident that Alfa will be pleased with the commercial results that our technology will provide."
Lebanon's recent political turbulence has not deterred investment into the country, thanks to its reputation as a resilient and reliable commercial hub in the Middle East.
Intec's win in the Middle East was facilitated by its partnership with MDS, a strategic integration specialist in the region and a key contact for Intec as it continues to expand its operation in Lebanon and its neighboring countries. "Intec has created a formidable alliance with MDS and we believe that this partnership will play an important role in our future in the Middle East," added Mr. Ciupek. "MDS's professionalism and expertise is impressive and we look forward to many more successful wins together."
Posted to the site on 28th September 2007
