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Nielsen to Measure the Mobile Media Consumer

The Nielsen Company has announced that it will begin measuring mobile phone users through a new service called Nielsen Wireless. This service will measure how many people use content services such as mobile Internet and mobile video and what impact this has on established media behavior.

"The value of an entertainment medium is directly proportional to how well it is measured," said Herrmann. "Reliable and accurate measurement of mobile consumers will enable advertisers to properly evaluate the mobile marketing opportunity. This new mobile measurement service demonstrates Nielsen's continued commitment to follow content wherever consumers take it. Independent measurement of the cross-media behavior of the growing mobile audience will support and accelerate the evolution of mobile media business models."

"Understanding the consumer value proposition of mobile marketing can only come from understanding user behavior," said Courtney Jane Acuff, director of denuo, a Publicis Group Company. "The announcement of Nielsen's Mobile Vector now gives brands and agencies insights that were previously unavailable. Education is so critical to the overall success of this new medium and having trusted syndicated research resources to better educate and ultimately inform the planning of new media initiatives is crucial to success and longevity."

Later this year, Nielsen will expand Nielsen Mobile Vector to include a survey of mobile phone users that will provide information about their consumption of mobile media content. Through continued collaboration with wireless industry stakeholders, Nielsen's ultimate goal is to develop a system that will support a market-wide view of mobile media consumption.

The Mobile Consumer

Nielsen Wireless estimates that in the first quarter of 2007, more than 33 million persons 12 and older used mobile web, and more than 8 million persons 12 and older viewed video on their mobile phone (this excludes videos created with a phone's camcorder function). Nielsen also estimates that:

  • At least 7% of 18-34 year-olds viewed mobile video programming in the first quarter of 2007 while at least 25% used their mobile phone to connect to the Internet
  • As of May 31, more than half, 55%, of primary users of video-enabled mobile phones lived in households with total incomes of $75,000 or above.
  • Subscribers to different carriers vary in terms of cable status: people in Sprint households were 30% more likely than people in T-mobile households to have a digital broadcast satellite (DBS) system. People in Verizon Wireless households are 26% more likely to have digital cable service in their home (39% of Verizon Wireless household persons had wired digital cable compared to 31% of U.S. Persons 2+).
  • The mobile video audience skews somewhat older and male: 46% of the mobile video audience is 35 years or older and 54% of the audience is male.

There are differences in traditional television viewing by wireless carrier:

  • The rating for the May 23 American Idol finale on FOX was higher among people in Verizon households than those in Sprint or AT&T households by differences of 11 percent and 7 percent, respectively.
  • Looking at primary users of mobile video-enabled phones across the 2006-2007 TV season, American Idol earned the highest rating among Sprint subscribers, averaging a 13.2 rating during Tuesday telecasts and a 13.5 rating during Wednesday telecasts among Sprint's primary users of video-enabled phones.
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Posted to the site on 7th June 2007

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