Siemens Extends Warrenty Services for BenQ Mobile Phones

Siemens and BenQ say that they have reached an agreement on the continuation of warranty repairs for mobile phones sold under the brand names "Siemens" and "BenQ Siemens".

BenQ has agreed to use B2X Care Solutions to continue services for mobile phones of either brand. Siemens says that it is supporting this agreement.

Sales partners and end customers can thus continue to use the existing channels in case of claims.

Within the framework of this agreement, B2X is taking over the warranty services for sales partners and end customers in Europe, Russia and Latin America.

The warranty claims of Asian customers will be dealt with directly by BenQ.

To guarantee the provision of services for mobile phones, Siemens has agreed with BenQ to use the payments originally due in December."

Posted to the site on 19th January 2007