Amdocs has announced a multi-year contract extension to provide premium content services to Alltel's more than 11 million wireless subscribers. Alltel Wireless will continue to use Amdocs' Qpass Digital Commerce solution to deliver premium content services to its customers and manage the customer experience.
"Our relationship with Qpass enhances the overall customer experience we deliver to our subscribers," said Craig Kirklande, Director of Messaging Services of Alltel. "The Qpass platform gives Alltel customers the continued flexibility and convenience to customize content and make digital commerce purchases directly from their handset."
Amdocs' Qpass Digital Commerce solution helps support and manage Alltel's premium content offerings such as ringtones, games and messaging. The Qpass platform also provides Alltel with customer care tools and allows the service provider to manage relationships with its multiple content partners more effectively and increase its operational efficiency in areas such as transaction processing and billing.
"Amdocs continues to play a significant and integral role helping Alltel grow its portfolio of innovative offerings and deliver a superior experience to its customers," said Michael Matthews, chief marketing officer of Amdocs. "Digital commerce is a relationship-oriented business that has tremendous growth potential. We remain committed to developing solutions that provide both scale and flexibility for this evolving marketplace."
Posted to the site on 16th January 2007