MTC Deploys Revenue Assurance Platform

MTC's says that a project in Kuwait succeeded in recovering US$15 million after deploying an off-the-shelf RA (revenue assurance) program. MTC not only deployed an RA solution but hired an excellent RA manager, who was assigned the task of examining inefficiencies in MTC Kuwait's back office. Under his recommendation the chief financial officer explored an RA solution and suggested a program that could help MTC recover US$8 million in lost and under-reported revenue over the life of the system of about four to five years.

In fact, the program was so successful that nearly double the original estimate was recovered and the RA solution has repaid several times over its cost of $2 million, excluding hardware.

In MTC Kuwait's case, however, the project recovered more than initially expected. Mr. Sam Deeb, Chief Financial Officer at MTC Group, said, "We kicked off the project in December 2003 because we knew that MTC, as a company aspiring to achieve global status and already a publicly traded company on the Kuwait Stock Exchange, could not afford to lose money because of inefficient back office systems and legacy processes. As such, it was one of our priorities and it proved its worth with the recovery of $15 million worth of revenues."

Jandhyala said the company had chosen Connectiva's ONEREVIEW, "which provides visibility and control over the revenue chain from the network to the customer invoice, using the principles of enterprise information integration."

The RA program is currently maintained by MTC staff. Jandhyala added: "Our challenge is to stabilize revenue loss prevention as MTC expands its customer base and introduces new services. During the implementation phase itself, the project paid for itself several times over."

Posted to the site on 19th June 2006