Convergys has won a new five-year contract to provide professional and consulting services to the Brazilian CDMA operator, Vivo. Under the terms of the agreement, Convergys will deliver multiple professional and consulting services including software configuration, development, integration, and subscriber data migration. These services support the ongoing improvements to the efficiency of Vivo's billing operation and the continued migration of Vivo's post-paid wireless subscribers from different properties of Vivo onto a single Convergys billing solution.
This new agreement continues and expands the Convergys and Vivo relationship that was first announced in June 2003. Today, more than 3 million post-paid wireless subscribers of Vivo are supported by Convergys' ATLYS end-to-end wireless billing solution. As part of this new agreement, Convergys will migrate 3 additional Vivo properties onto ATLYS, which will then support more than 6 million post-paid subscribers on a single instance of the billing solution.
As a part of the Portugal Telecom and Telefonica Moviles Groups, Vivo is the largest cellular telephone operator in the Southern Hemisphere with over 28 million customers in Brazil."
Posted to the site on 26th October 2005