Reducing Roaming Fraud

The French wireless telecommunications provider Bouygues Telecom has selected Fair Isaac's RoamEx roamer data exchanger to enhance inbound roaming revenue and reduce roaming fraud for their roaming partners. Through the agreement, Bouygues Telecom joins a roster of 75 telecommunications networks worldwide that currently leverage the RoamEx network, the leading roamer visibility network, to exchange roaming data and grow their business. The RoamEx network will help Bouygues Telecom increase roaming revenues -- income gained while mobile phone users are roaming on the Bouygues Telecom network from foreign networks.

It also will help the provider decrease fraud losses by providing roaming call detail records in near real-time.

Roaming fraud occurs when a subscriber who does not intend to pay moves from the home operator network to another operator network and takes advantage of the home operator's lack of visibility of subscriber activity. By automatically sending completed call detail records covering voice, message and data calls from the serving operator to the home operator within seconds, RoamEx provides wider visibility of a roaming subscriber and allows the home operator to identify and respond almost immediately to a potential fraud threat.

"The agreement with Bouygues Telecom represents another step in our mission to offer worldwide roaming visibility and fraud protection," said Mike Gandolfo, Vice President of Fair Isaac's Global Telecom solutions. "As we work to enhance the RoamEx product and expand network coverage into the European market, we look forward to delivering the most complete and comprehensive roaming data available to meet the needs of our clients' fraud defenses."

Posted to the site on 21st September 2005