SMS Improves Doctor Appointments

The UK's Government health departments are still waiting for a return on large investments in IT infrastructure. However, according to a report to be published later this week by Cambridge based analysts Wireless Healthcare, a simple mobile phone based service is already having an impact on hospital performance data. The report draws attention to reduced 'Did Not Attend' (DNA) rates (missed appointments) in outpatient clinics that use SMS based appointment reminder systems.

The report notes that revenues from SMS patient reminder services will grow relatively slowly over the next five years from a low base and are unlikely to exceed

Posted to the site on 6th April 2005