T-Mobile Improves Customer Care

The customer service solutions provider, Netonomy has announced that T-Mobile has selected self-service and bill analysis products from the MyNetonomy application suite for its corporate customers in the UK.

John Hughes, co-founder and executive vice president of Netonomy commented, "As one of the largest mobile groups in the world, with the world's largest GPRS roaming footprint, T-Mobile is the mobile provider of choice for many corporate customers. We are delighted that they have chosen Netonomy to help serve those customers in the UK, one of the most competitive markets in mobile telecommunications"

The MyNetonomy customer self-service application suite allows consumers, business customers and POS employees to activate and manage subscriptions, buy new products and services, review, investigate and pay bills, resolve problems, and analyze every aspect of the service relationship using virtually any communications device."

Posted to the site on 24th January 2005