Singapore Network Upgrades Billing Platform
CSG Systems has announced that Singapore's MobileOne (M1) has selected and deployed the Kenan FX framework as its exclusive billing and customer care platform. CSG's Kenan FX framework supports all of M1's mobile subscribers across Singapore and strongly positions the operator for its upcoming launch of convergent 3G mobile services. M1 holds a leading position in the Singapore telecommunications market with more than 30 percent share and a subscriber base of more than 1 million.
With the upgrade to Kenan FX, M1, a longtime CSG customer, can leverage a single billing and customer care platform to support the needs of its customers purchasing multiple mobile services, including flexible and fast rollout of bundled service offerings. The Kenan FX upgrade also provided impressive efficiencies in M1's operational performance by streamlining its use of both software and hardware applications.
"M1 operates in a highly competitive market and needs to utilize every available tool to help us to be creative, flexible and fast," said Ms. Lina Lee, Chief Information Officer, M1. "CSG's Kenan FX framework is our platform of choice as we position M1 to offer innovative packages with quick turnaround time to market in the mobile data, mobile content and upcoming 3G services. The multi-tiered architecture design of Kenan FX has also provided us with significant improvements in operational efficiencies and cost savings."
"CSG is honored that M1, Asia's leading mobile provider, has leveraged CSG's Kenan FX solution to support its needs in a new and challenging era in the mobile market," said Raghav Sahgal, Vice President & Managing Director, CSG Systems Asia Pacific & China. "Since its inception, M1 has been at the forefront of adopting cutting-edge technologies to support all services and customers, and CSG is proud to have supported M1's business throughout its history. We look forward to supporting M1's needs in this new era of innovation for Asia's mobile industry."
Posted to the site on 14th January 2005
